Rite Aid Customer Satisfaction Survey


The Rite Aid Customer Satisfaction Survey, found at riteaid.com/storesurvey, is an online survey designed by Rite Aid. This survey gives you, the customer, a chance to leave feedback on your recent visit to the pharmacy. This way, the company can work harder to meet your expectations. This is an online survey; you can take it whenever you want.

By participating in the survey, you can leave feedback for the company to use to give better customer service and learn what you dislike and like about the products. You are also entered into a drawing for a $1,000 prize. You do not have to enter the drawing to leave feedback.

How to Participate in the Rite Aid Customer Satisfaction Survey

You Must Have:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Rite Aid Us receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.

Steps To Do Survey:

  1. Go to riteaid.com/storesurvey.
  2. Enter the 16 digit code from the front of your receipt. Once you have entered your information, click Start.
  3. You will be asked a series of questions pertaining to your recent visit at Rite Aid. Please answer these honestly and thoroughly. Whenever possible explain your answers. You will be required to answer all the questions on the page before moving on.
  4. At the end of the survey, you will have a chance to enter the drawing. To enter, type in the information requested. If you do not wish to enter, simply close your browser window.

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  1. i would like to tell you that you have an exceptional employee at your collins highway store her name is LYNDIA NEWSOME she is a great person and always ready to help anybody she knows more about the store than any employee at this store she should be rewarded for her services thank you i am Barbara Stiltner 200 Douglas Parkway Apt 7 0 3 Pikeville Ky 41501

  2. i would like to add to my comment about LYNDIA NEWSOME she goes out of her way to please the customers and always has a smile and kind word for any body in the store she should be made manager in my opinion in your Collins HIghway store I am Barbara Stiltner

  3. Great store close to my home very clean and cashier is very personable and helpful also – everything was easy to find

  4. The service is honestly, the store I shop at, not enough people on the floor. either you have to ask the clerk at the register or wander around the store looking for someone to help you. No-one is there to help you. Recently you hired 2 or 3 hation black guys as security. One isnt enough? and they follow you around making you feel like they are rushing you or trying to catch you doing what your not doing! My wife and I shop there everyday because god only knows how much stuff a woman needs for her hair! makeup or whatever else. The service is very pleasant at the register and we always shop after 5 p.m.
    Recently the grocery store right next door closed down and you took the opprotunity to raise prices on those type of itens which is nearly everything in your store as the grocery store has all and more then Riteaid does. I am only telling you the cold hard facts as that is the type of person I am and dont sugar coat my replies. Overall… your prices are high, to many security that do absolutely nothing but follow folks around. no help on the floor and excellent women at the checkouts.. Thanks Rob. Babylon, NY

  5. Ifind your stores very clean, shelves well stocked, merchandise easily located with signage on all aisles. Your security is apparently very helpful when a floor-person is unavailable, as I was pointed to the location of a little known product which would have been undetected by myself, saving me much of my short shopping time. Prices are comparable to those of other pharmacies. Employees are courteous, especially the ladies at the checkout counters, who help me with my purchases and obtain someone to assist me to my car as I am handicapped.

  6. Just wanted to add that when an article is too heavy for me to carry, a floor clerk will assist me to the cash register and carry it to my vehicle and is always courteous and won’t accept a tip, saying it is all in his job description and a pleasure to help.

  7. riteaide is a friendly place to shop and i enjoyed my experience there. the people were nice and frienly as well.

  8. I have always gotten great service and help when I am there. My only gripe is that they are no longer carring the GNC Super Stomach Enzymes that my son uses.

  9. my first time at your store.it was closing in 2 minutes and the pharmacist,saw how sick i was and filled my script.thank you good job.

  10. Me & my family is regular customer of the Rite aid.Especially my two little son.They always buy cars from the Rite aid.Also we take our medicine from here.Lots of valuable products are in sale after every two three weeks.Rite aid is the best place where we can easily find whatever we need.Good luck RITE AID.

  11. I have been with riteaid for years and all the workers at riteaid are so friendly and really care with their customers I will stay with riteaid forever

  12. We like the Rite Aid in our neighborhood. They are always friendly and helpful. We have confidence in the pharmacy and are pleased with the savings the store provides.

  13. The word CAN I HELP YOU is very rare today.
    At Rite Aid store # 10613 493 hempstead tpk.NY
    They walk you to the area you are looking for.
    Thats true customer satisfaction.
    Oliver Jones

  14. October 25,2012 at 4;27pm I think that you all are wonderful i am very happy to have a RiteAid in my area you all are very helpfull and have true customer satisfaction.

  15. Cindy says’ 11/01/12 Store #10282 code 1101 1310 2820 7313 that this store I am very happy with the service and very helpfull with the help.The store has every product you want to buy. I enjoy shopping at Rite Aid because the store is nice and clean. Best to the holiday season.

  16. norma gregory says:
    norma says;11/2/2012 store #11886 code#1029 1711 8860 1540 i am very happy to have a store that you are very welcome as you go in, they are very nice works. i am and older lady they are very helpful for.thank you rite aid.

  17. I usually buy at RITE AID, and i like it every time, the store is very clean,and I always find what I am looking, the persons who attend me are very nice too.

  18. I have been Shopping at this RiteAid since it first opened. Everyone is always helpful and pleasant. I don’t shop at other drug stores because I know I can always depend on RiteAid to have what I need. RiteAid also has the sell items in stock. Thanks for being a store we can all be proud to call our neighborhood drug store.

  19. Many items that I needed I finally found at Rite Aid,and at a great price! No point wasting time and gas hunting for the items I need.

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