Boston Pizza Guest Satisfaction Survey


The Boston Pizza Guest Satisfaction Survey, found at, is an online survey designed by Boston Pizza that allows customers a chance to leave feedback on food and services offered by them. The company uses this information to improve your experience and the experience of others. Because this is an online survey, you can take it whenever you have time.

By participating in this survey, you can help the company give better customer service and make better products. As a reward for participating, you will be given the opportunity to enter the Boston Pizza Sweepstakes for a chance to win a $50 Boston Pizza gift card. You are not required to enter the drawing in order to leave feedback. At the very end of the survey, you will be asked to give personal information in order to enter the drawing. This information can include name, address, and telephone number. Please read the instructions to participate.

About Boston Pizza

The operators of Boston Pizza offer customers a family-friendly and upbeat restaurant and sports bar chain. The pizzas are made from homemade dough and are, by far, the most popular offerings on the menu. Included among the menu items are industry standards such as appetizers, French fries, burgers and salads.

Besides its food choices, Boston Pizza restaurants and sports bar regularly offer a decent list of beers in bottles and on draught. These beers range from microbrews to major brands. Loyal customers enjoy the food, beverages and atmosphere provided by Boston Pizza chain throughout Canada and in the United States.


How to Participate in the Boston Pizza Guest Satisfaction Survey

You Must:

  • Have access to a computer and Internet access.
  • Be able to read English or Spanish.
  • Have your recent Boston Pizza receipt that contains an invitation for the survey.
  • Be 18 years of age or older to participate.


  1. Go to
  2. Click on your preferred language.
  3. You will be asked for information found on your recent receipt. This includes store number, transaction number, server name, total amount spent, and date of visit. There is a diagram to help you locate the information on your receipt.
  4. You will be asked a series of questions about your recent visit. Please answer these questions honestly and thoroughly. Answer all questions on one page to move to the next.
    At the end of the survey, you will be notified if you are an instant winner of the iPod. Follow directions if you have won.
  5. You will then be asked for personal information to enter the cash drawing. Please fill in the form using correct information.

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  1. My husband and myself had a delicious BP Royal Pizza. It was fabulous.

    We went out for dinner on Saturday, may 19th 2012, at the Sudbury,on. location,BP,#418-

    We were a party of two, my husband and myself.

    Our server was Roxanne G. Server Clerk # 13. We were at table #63.

    The approximate time was 20:29 p.m. We had a Great meal, and a Great time!!!!

    Thankyou, Sudbury,On., Boston Pizza, and staff.

    Chris and Gerry Marcotte, Sudbury, On., P3A 5Y7

    Phone : 705-524-5580

  2. The food was just satisfactory but the service was not.
    We felt rushed by the staff as they were wanting to take the plates a way before we had finished. The same happened when the bill arrived. Serval request or hints for payment were made. Perhaps this is your policy but I like to enjoy my diner. The only reason we visit this store is the old car show on Sunday nights. We will be a long time be returnig to this store. Should like more information contact us at 705-322-9637

  3. had the best thin crust pizza ever at the Owen Sound Boston Pizza today. We had a great server – Chelsea – who was extremely efficient, polite and fun! We were very impressed with her service.

  4. My husbands food was great,unfortunately they got my order wrong and we couldn’t wait for another because we had to be elsewhere therefore i didn’t have lunch !

  5. My husband and I had lunch at Boston Pizza in NFLD, Mount Pearl,Kelsey Drive location.our server was Jennifer C.we were at table 13.My husband had hot wings and I had chicken and mushroom fett.with alfrado sauce.The meal was excellent and our waitress was very helpful and friendly.We will definitly be returning to check out the rest of your great menu.

  6. My lowes employes are very helpful and generous. The lowes that I shope at is very clean aisle free. the employes take me to where I need to go to show me and tell me about the products they recamend to me.

  7. We stopped last night to have a meal at your Boston pizza in Melfort Sask and ordered our food on the menu,I ordered a 7 oz steak meal but was informed they didn’t have the 7 0z but would a 10 be o.k. and i said yes but when i got my bill my 14.75 meal when to 23.95 without been told about it. i feel they should have told me about the extra price increase before i ordered the meal. i was misrepresented by the waiter.about my choices.

  8. we went to the Spruce Grove, Alberta Boston Pizza on Sept 29 after a Junior A Hockey Game. There were four of us who arrived right after the hockey game. The lounge was not busy- took a while to get our drink order but the biggest disappointment came after we ordered our food. The waitress came back from the kitchen and announced that they were OUT OF MOZZARELLA CHEESES! Good grief- this is Boston Pizza on a hockey Saturday Night! and they are out of cheese! Our pizza came with just a small order of cheddar cheese and our friends” order was the same. Not very tasty and no break on the price either. Very disappointing as we love our Pizza!

  9. Like the new menu, but have to admit your cheaping out on THE CHEESE!!! Been to a number of different restaraunts and there all the same… Just a skiff of cheese on your lazagna!!!

  10. Went to boston pizza with my 4 sisters we all had a very good .my one sister had a birthday today so her meal was free with the coupon she had.our waitress was very good.

  11. I had lunch at Crowfoot BP today.
    I wanted the NY Steak with vegs but was told I couldn’t get it without the pre mixed broccoli (allergies).
    So I chose the baked Equesadilla with guacamoli.
    The fries were still raw and cold.
    The guacomoli came after I had eaten half of the food (also cold)
    It was halloween at noon. Not busy at all.
    The waitress asked how was the food and I did not complain because I have heard what happens to food sent back to the kitchen.
    I am a senior and I treat myself to lunch out on pension day each month.
    This was defiitely not a treat! Never again to Boston Pizza

  12. The Restaurant was clean and we got into the lounge immediately. The waitress was quick to come to our table and very courteous! The meal was quick, hot and very, very good!!!

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